Happy Halloween! 9 Ways to Use Location Services Without Being Creepy
Once considered creepy, using location services to deliver customized guest experiences is becoming the new norm. In fact, location-based...
Search
Alonso Vargas
- 3 min
It’s Web Apps for the Win with Your Hotel Guests
Although native hotel applications offer some distinct advantages, today there’s a flattening trend of app downloads, with more than half...
39 views
Alonso Vargas
- 3 min
How Mobile Apps Improve Workflow at Small Hotels
Smaller hotel properties face unique challenges in today’s economy. Already operating with proportionally less staff than larger brands,...
20 views
Alonso Vargas
- 3 min
What it Takes to Offer Mobile Key at Your Hotel
Although the technology is known by several names – mobile key, digital key, keyless entry – hotels around the world are beginning to...
33 views
Alonso Vargas
- 4 min
5 Ways QR Codes Benefit Your Hotel Guests
In 2012, Inc. magazine reported that 97 percent of consumers didn’t even know what a Quick Response (QR) code was, and projected it would...
44 views
Alonso Vargas
- 3 min
Business Benefits of Smart Hotel Technology
A key trend in the hospitality industry is the rise of smart hotel technology. This advanced form of tech is powered by the Internet of...
25 views
Alonso Vargas
- 3 min
Smart Hotel Technology Enhances Guest Satisfaction
Smart hotel technology is a growing trend in the hospitality industry for good reason. It not only makes it easier to connect with your...
26 views
Alonso Vargas
- 3 min
Speed Up Your Hotel Check-in Process and Improve the Guest Experience
Even before the pandemic hit, your guests were frustrated with waiting in line to check-in at your hotel. In fact, a pre-COVID survey...
36 views
Alonso Vargas
- 3 min
12 Ways to Promote Your Hotel App for Greater Success
An overwhelming nine out of 10 guests prefer staying at a hotel that offers an app to manage their stay. Your guests have come to expect...
19 views
Alonso Vargas
- 3 min
How to Tell Guests About Mobile Concierge at Your Hotel
Over 70 percent of your hotel guests travel nowhere without their digital lifelines (a.k.a. smartphones). And according to the 2022...
7 views
Alonso Vargas
- 3 min
Why Guests Want Mobile Concierge at Your Hotel
A good hotel concierge delivers a level of service that brings guests back to your hotel again and again. But as tech-savvy Millennials...
11 views
Alonso Vargas
- 3 min
Why Your Hotel Should Use Mobile Concierge
A traditional hotel concierge plays an important role by performing a variety of tasks that enhance the guest experience. A concierge...
29 views
Alonso Vargas
- 3 min
6 Important Hotel Metrics to Measure Guest Satisfaction
High guest satisfaction is crucial to the success of your hotel business. Higher guest satisfaction means higher loyalty and higher...
15 views
Alonso Vargas
- 2 min
Make St. Patrick’s Day a Success with the Right Hotel App
St. Patrick’s Day is right around the corner! It’s the perfect time to create unforgettable and exciting experiences for your guests....
21 views
Alonso Vargas
- 3 min
10 Ways Guests Prefer Using Your Hotel App During Their Stay
Research shows that guests who use a hotel's mobile app are more satisfied and have greater loyalty to that brand. Yet many hotels are...
19 views
Alonso Vargas
- 3 min
Top Benefits of a Digital Hotel Compendium
Communication is crucial for serving your guests well, and hotel compendiums provide an easy way to share important information about...
9 views
Alonso Vargas
- 3 min
The Right Hotel App Benefits your Local Community and your Business
When guests arrive at your hotel, they expect a comfortable stay. But 81 percent of them are also expecting your hotel to recommend...
21 views
Alonso Vargas
- 3 min
9 Ways Your Hotel App Can Help Optimize Your Valentine’s Day Traffic
Valentine’s Day is right around the corner! It’s the perfect time to create unforgettable romantic experiences for your guests. It’s also...
17 views
Alonso Vargas
- 3 min
Add Mobile Key to your Digital Guest Experience
Eight out of 10 guests will download your hotel app to ensure a contactless experience, and nearly half of your guests expect that...
31 views
Alonso Vargas
- 3 min
Ready, Fire, Aim! Stop waiting to launch your hotel app.
“For every one great idea that failed because it wasn’t right, there are 100 that never even got started.” ~ Michael Masterson Nearly 90...
15 views