Alonso Vargas3 minHow to Tell Guests About Mobile Concierge at Your HotelOver 70 percent of your hotel guests travel nowhere without their digital lifelines (a.k.a. smartphones). And according to the 2022...
Alonso Vargas3 minWhy Guests Want Mobile Concierge at Your HotelA good hotel concierge delivers a level of service that brings guests back to your hotel again and again. But as tech-savvy Millennials...
Alonso Vargas3 minWhy Your Hotel Should Use Mobile ConciergeA traditional hotel concierge plays an important role by performing a variety of tasks that enhance the guest experience. A concierge...
Alonso Vargas3 min6 Important Hotel Metrics to Measure Guest SatisfactionHigh guest satisfaction is crucial to the success of your hotel business. Higher guest satisfaction means higher loyalty and higher...
Alonso Vargas2 minMake St. Patrick’s Day a Success with the Right Hotel AppSt. Patrick’s Day is right around the corner! It’s the perfect time to create unforgettable and exciting experiences for your guests....
Alonso Vargas3 min10 Ways Guests Prefer Using Your Hotel App During Their StayResearch shows that guests who use a hotel's mobile app are more satisfied and have greater loyalty to that brand. Yet many hotels are...
Alonso Vargas3 minTop Benefits of a Digital Hotel CompendiumCommunication is crucial for serving your guests well, and hotel compendiums provide an easy way to share important information about...
Alonso Vargas3 minThe Right Hotel App Benefits your Local Community and your BusinessWhen guests arrive at your hotel, they expect a comfortable stay. But 81 percent of them are also expecting your hotel to recommend...
Alonso Vargas3 min9 Ways Your Hotel App Can Help Optimize Your Valentine’s Day TrafficValentine’s Day is right around the corner! It’s the perfect time to create unforgettable romantic experiences for your guests. It’s also...
Alonso Vargas3 minAdd Mobile Key to your Digital Guest ExperienceEight out of 10 guests will download your hotel app to ensure a contactless experience, and nearly half of your guests expect that...
Alonso Vargas3 minReady, Fire, Aim! Stop waiting to launch your hotel app.“For every one great idea that failed because it wasn’t right, there are 100 that never even got started.” ~ Michael Masterson Nearly 90...
Alonso Vargas3 minGreater Guest Satisfaction: Why Apps are more Effective than AI ChatbotsCommunicating with businesses through online channels is becoming commonplace in our digital era, and hotels are no exception. Chatbots...
Alonso Vargas3 minHow QR Codes Benefit Your HotelThe pandemic brought dramatic changes to the hospitality industry, and one of those changes involves the increased use of those little,...
Alonso Vargas3 minGuest Apps Play A Crucial Role in Building Guest LoyaltySEMRush reported that the average American company can lose up to 30 percent of its customers each year due to a lack of customer...
Alonso Vargas3 minThe Right App Helps Hotels Benefit from Pre-arrival EngagementWhen considering the guest experience, the importance of pre-arrival engagement is often overlooked. However, a crucial part of each...
Alonso Vargas3 minWhy A Web App is a Good Idea for Your HotelNinety percent of hoteliers recognize that customer-facing apps are crucial for successful customer engagement. However, many guests...
Alonso Vargas3 minMobile Ordering is Redefining the Hotel Guest JourneyPeople are tired of being cooped up and living “virtually” over the past year plus. Now more than ever, travel has become a top priority....
Alonso Vargas3 minMobile Apps Help Hotels Better Serve The Experience Economy TravelerPeople are tired of being cooped up and living “virtually” over the past year plus. Now more than ever, travel has become a top priority....
Alonso Vargas3 minThe Unique Benefits of Web-based Hotel AppsNinety percent of hoteliers recognize that customer-facing apps are crucial for successful customer engagement. However, many guests...
Alonso Vargas3 minGive Your Guests the Customization They CraveWhen guests arrive at your hotel, they expect to be recognized and treated as unique individuals, with their stays tailored to their...