Resources

Ninety percent of hoteliers recognize that customer-facing apps are crucial for successful customer engagement. However, many guests...

When guests arrive at your hotel, they expect to be recognized and treated as unique individuals, with their stays tailored to their...

Over the past few years, and particularly since the pandemic, people are relying on their mobile phones for more and more. By 2023, North...

From curbside pickups to virtual cocktail hours, people increased their use of digital technologies in response to the COVID-19 pandemic....