Mobile Guest Engagement
Guest Services & Messaging
Help Your Guests Make The Most of Their Stay
With Digital Compendium, guests can book amenities & services, shop a digital storefront, receive push notifications, view promotions, view their folio, room status, and order status.
Make your communication more efficient with SMS and chat. Real-time messaging and updates put guests at ease and increase satisfaction during the stay.
Seamless, Safe, and Contactless
Mobile Check-in/Check-out and Mobile Key give your guests the option to skip the front desk. A fast and efficient way to check in from anywhere and reduce costs.
Food & Beverage
It's Like Uber Eats For Your Property
Runtriz F&B solution allows guests to place orders quickly and easily via the mobile app, regardless of location. Guests can schedule a pickup, request room delivery, or delivery to their current location using mobile menus.
You can also give guests an option for in-app payment with mobile pay powered by Stripe. Guests can pay via credit card, Apple Pay, Android Pay, or charge to their room.
Real-time Menu Updates
QR Code Menus
It's All About the Details
Give event planners a place to post agendas, speaker information, sponsors, and other event content. Attendees can access the event information, send direct messages, and receive updates through the Runtriz platform.
Custom Events Page
Real Time Event Updates
Unique Event Code
Data Driven Decisions
Mobile apps allow you to gather information about your guests and their stay. Runtriz gives you customizable data dashboards to make the most of that important information. Collecting guest preferences on rooms, amenities, and dining can help build loyalty and increase revenue per stay. Analytics can also tell you how your guest found you, what device they used, the orders they completed, and the carts they abandoned.
Multiple Time Views
Web & Native Based Apps
Your Brand in the Palm of Your Hand
Runtriz allows you to make the most of your guest engagement by offering both web and native based apps.
Web based apps allow you to create QR codes, chat with guests, show services, amenities, offer custom menus, mobile ordering and offer in app payment.
Native apps allow you the most flexibility in design and function. In-room controls, Bluetooth single or multiple property configuration, payment options, maps, surveys, and more, can be built into your branded native app.
Our team and guests love the ability to connect with the front desk using the messaging platform. We have received many compliments at all five of our hotels on TripAdvisor and our email reviews with the ease and efficiency of using mobile check-in and requests!
Regional Director of Operations
Best Western Inn & Suites