Welcome to
Mobile Guest Engagement
Digital Compendium
Keep it all within a touch away
Provide a customized digital compendium to your guests with a Runtriz app. Digital compendiums allow you to show guests up-to-date information without the hassle of reprinting materials every time you make a change. By digitizing content, guests also enjoy an interactive experience with the ability to message hotel staff with questions, place orders, book activities, and more!
Features
Completely contactless
Drives guest engagement
Information Instantly Available to Guests
User Analytics
Web or Native Access
Multiple Languages Supported
QR Codes
Easy, Effortless, Efficient
Guest convenience is critical to overall satisfaction during their stay, and QR codes are one of the best ways to provide that convenience! These unique codes can be customized to access key sections of your app - a great way to ensure the guest journey follows the path that you set. Use QR codes to access F&B menus, service request forms, hotel compendiums, tv remotes, and much more!
Features
Access F&B Menus
Service Requests
Hotel Forms
SMS Messaging
Staff Recommendations
Direct Messaging
In-Room Controls
SMS Messaging
Guest Services & Messaging
Help Your Guests Make The Most of Their Stay
With Digital Compendium, guests can book amenities & services, shop a digital storefront, receive push notifications, view promotions, view their folio, room status, and order status.
Make your communication more efficient with SMS and chat. Real-time messaging and updates put guests at ease and increase satisfaction during the stay.
Features
In-App Chat
Hotel Compendium
Push Notifications
SMS Messaging
Staff Recommendations
Direct Messaging
Surveys
Booking Link
In-Room Controls
SMS Messaging
Scheduling
Digital Compendium
Mobile Check-in
Seamless, Safe, and Contactless
Mobile Check-in/Check-out and Mobile Key give your guests the option to skip the front desk. A fast and efficient way to check in from anywhere and reduce costs.
Features
Online Check-in
Mobile Key
ID Verification
Mobile Key
Pre-Registration
Guest Validation
Pre-Arrival Requests
PMS Integration
Loyalty Integration
Food & Beverage
It's Like Uber Eats For Your Property
Runtriz F&B solution allows guests to place orders quickly and easily via the mobile app, regardless of location. Guests can schedule a pickup, request room delivery, or delivery to their current location using mobile menus.
You can also give guests an option for in-app payment with mobile pay powered by Stripe. Guests can pay via credit card, Apple Pay, Android Pay, or charge to their room.
Features
Mobile Ordering
In-room dining
Location-based Ordering
Mobile Pay
Real-time Menu Updates
Custom Menus
Order Customization
QR Code Menus
Order Tracker
Order Pick-up
Events
It's All About the Details
Give event planners a place to post agendas, speaker information, sponsors, and other event content. Attendees can access the event information, send direct messages, and receive updates through the Runtriz platform.
Features
Content Curation
Custom Events Page
Real Time Event Updates
Guest/Coordinator Messaging
Gifting
Coordinator Login
Unique Event Code
Post Schedule
Document Sharing
Social Sharing
Analytics
Data Driven Decisions
Mobile apps allow you to gather information about your guests and their stay. Runtriz gives you customizable data dashboards to make the most of that important information. Collecting guest preferences on rooms, amenities, and dining can help build loyalty and increase revenue per stay. Analytics can also tell you how your guest found you, what device they used, the orders they completed, and the carts they abandoned.
Features
Custom Dashboards
Conversions
Cart Analysis
Traffic Source
Marketing Effectiveness
Multiple Time Views
ROI Calculation
Order Abandonment
Item Popularity
Feature Usage
Page Views
Active Devices
External Links
Web & Native Based Apps
Your Brand in the Palm of Your Hand
Runtriz allows you to make the most of your guest engagement by offering both web and native based apps.
Web based apps allow you to create QR codes, chat with guests, show services, amenities, offer custom menus, mobile ordering and offer in app payment.
Native apps allow you the most flexibility in design and function. In-room controls, Bluetooth single or multiple property configuration, payment options, maps, surveys, and more, can be built into your branded native app.
Our team and guests love the ability to connect with the front desk using the messaging platform. We have received many compliments at all five of our hotels on TripAdvisor and our email reviews with the ease and efficiency of using mobile check-in and requests!
Tyson Ghostkeeper
Regional Director of Operations
Best Western Inn & Suites